The Man Cave – Case Study.
Sector
Leisure / Events and Venues
Products Used
- QR Code Boards
- SMS Review Requests
- Email Review Requests
The Client
The Man Cave in Norwich has become one the city’s favourite venues for Corporate Parties, Stag parties, Hen parties, Birthdays, Charity Events and any groups looking to have some fun!
Their brilliant venue provides everything a group arty would want including a state of the art Golf Simulator, Virtual Reality Driving simulator, Games Consoles, Pool Tables, Darts, Table Tennis, Retro Video Games, washed down nicely with Pizza, Beer and Wine for all visitors.
Client Requirements.
The Man Cave knew their customers loved the time they’d spent at their venue; but hadn’t figured out a way to get feedback, to both improve the experience and show their prospects what they might expect.
Their previous solution was simply to ask clients for a review after their event was finished.
The Man Cave needed a multifaceted approach, allowing for feedback to be obtained easily, particularly when the client is at their happiest; just after the event is finished.
The Solution.
With a full installation on the Revyoo platform, we supplied The Man Cave with Custom NFC QR Code Boards, allowing for their guests to scan and instantly review them while at the venue, along with Custom NFC Review cards for capturing customer reviews face-to-face. They also take advantage of our SMS, WhatsApp and email Review Request functions depending to how each client prefers to communicate.
All requests, whether via QR Code, NFC Cards or SMS send traffic to their custom review landing page.
Client feedback
“The team at Revyoo have been brilliant. I would definitely recommend any business to get in touch with them!
No stone unturned, friendly, professional and excellent communication.“
Brad Jordan, The Man Cave
